Privacy Policy

Effective Date: January 1, 2025

1. Introduction

SOFIA is a product of Sonnet Code LLC ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SOFIA browser extension and related services (collectively, the "Service").

By using SOFIA, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Authentication credentials

Usage Data

We may collect information about how you interact with the Service, including:

  • Commands and prompts you send to SOFIA
  • Pages where SOFIA is activated (URLs)
  • Feature usage patterns
  • Error logs and performance data

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. Stripe's privacy policy applies to payment data.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process your subscription and payments
  • Send important notices about your account
  • Improve and optimize the Service
  • Respond to your requests and support inquiries
  • Detect and prevent fraud or abuse

4. Data Processing

SOFIA uses AI models to process your commands and interact with web pages. When you use SOFIA:

  • Your prompts are sent to our servers for processing
  • Page content may be analyzed to execute your requests
  • We do not permanently store the content of web pages you visit
  • Conversation history may be temporarily cached to provide context

5. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate the Service (e.g., hosting, payment processing, AI providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Export your data in a portable format

To exercise these rights, contact us at support@getsofia.site.

8. Children's Privacy

SOFIA is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using the Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Sonnet Code LLC

8206 Louisiana Blvd Ne, Ste A #6578

Albuquerque, New Mexico 87113 US

Email: support@getsofia.site